Over the past several decades, I have managed the
dramatic change in the wealth management
industry for our clients. These changes have
been quite favorable for the Wells’ advisors and
their clients, which are reflected by the
dramatic growth of our business.
The evolution began on Black Monday, October 19,
1987. This was a defining moment that
foreshadowed an impending, fundamental change of
our industry.
Major Wall Street firms were not prepared
to deal with the crash.
Their clients were simply not educated or
warned of the indicators that were present and
as a result, could not sell positions on a
timely basis. Discount brokerage firms only
provided execution. They did not give advice.
The bear market that followed was challenging
for clients and firms alike. It was the smaller,
more agile independent firms, like Wells, that
retained their clients by offering:
Actionable advice
Lower costs than the large wire house firms
Unbiased Advisors that were not mandated to sell
proprietary products
The 1987 market crash led to a migration of
investors away from well-known large brokerage
firms, otherwise known as wire houses.
Investors that were using the “do-
it-yourself” approach flocked back to advisors
to seek professional guidance. From 1995 to 1999
money was back in the market in a big way. It
was not long before investors, and frankly some
advisors, began to mistake a bull market for
“brains.”
This all changed with the market debacle of 2000
to 2002.
A 53% decline ensued from peak to valley.
Once again, the value of solid and unbiased
advice was evident. Many wire house brokerage
firms faced fraud charges for willfully and
deliberately writing false research reports on
companies such as Enron, World Com, Global
Crossings, Lifeminders and others in order to
line their pockets. Large investment banking
fees were identified as the major reason these
firms compromised their own research and put
their retail clients last. Another exodus
occurred with advisors and their clients going
to the independent firm channel.
Another market decline from October 2007 through
February 2009, resulted in a market drop of 57%
in seventeen months. Many experts feel these
very same large wire house firms along with many
large banks were to blame. They leveraged
themselves to levels that would lead many to
bankruptcy or forced merger at the expense of
taxpayers.
Independent advisor firms have provided a
solution rather than being part of the problem.
The result was and continues to be movement of
both advisors and clients to the independent
channel.
Finally, an important message I hope you will
take away with you:
Our firm is still standing.
In 1995 when we opened our doors we were
guided by our mission statement: “…provide our
clients excellent service with integrity.” These
are simple words, but how many of the big firms
would still be around if they had followed this
example?
Yes, it is good to be independent!
Sincerely,
Jim Wells
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